D2Dak2Deck
Field Notes

Questions we get at the counter.

Everything sellers ask before their first label. Can't find yours here? The Contact page is one click away.

Dak2Deck is a booking layer built on top of India Post's export network. You add your parcel details, we generate your label and paperwork, and you drop the parcel at a linked counter — that's the whole job.

DNK stands for Dak Niryat Kendra — India Post's dedicated desk for outbound international parcels. Every Dak2Deck label has to be handed in at one of these counters, not a regular post office window.

Book in a couple of clicks, pay online, and your label lands in your inbox. Drop it at any linked counter with no pickup wait, track it hop by hop until it lands, and pay bulk-partner rates instead of retail. Support runs in Hindi and English.

Sellers running an Etsy, Amazon, eBay or Shopify store, independent makers shipping handmade goods, and anyone exporting small parcels who'd rather not learn customs paperwork from scratch.

For most everyday goods — clothing, accessories, small handicrafts — a GST registration, IEC certificate, LUT letter and AD code letter cover you. We'll walk you through getting each one if you don't already have it.

Print the label, stick it on, and take it to your nearest Dak2Deck-linked DNK counter. We'll tell you exactly which one to use once you're set up.

Every parcel moves through India Post's network end to end, and you'll get tracking for as long as the destination country supports it. Handling responsibility sits with India Post; for high-value parcels, layering on independent insurance is a good idea.

No — we're a bulk licensed export partner, not India Post itself. Think of us as the desk that makes booking with them fast, instead of a trip to three different counters.

Clothing, fabric, accessories, handicrafts, home decor, books and documents — the everyday stuff Indian sellers export. Liquids, batteries, perishables and anything on the restricted list stay off the table.

Not yet. For now, every parcel gets dropped at a DNK counter after the label's printed. We'll be the first to tell you here the day that changes.

Message us with your tracking ID. We'll pull up your booking and chase it with India Post on your behalf until you have an answer.

Hindi and English — over chat, call or WhatsApp.